Process comments
Add, edit, and delete comments on processes
Section titled “Add, edit, and delete comments on processes”Comments on a process are for discussions about the overall workflow - not individual tasks. Anyone who can view the process can typically see and add comments.
How do I add a comment?
Section titled “How do I add a comment?”- Open the running process you want to comment on.
- Find the Comments section.
- Type your message in the comment box.
- Click Post.
- Your comment appears with your name and timestamp.
How do I @mention people?
Section titled “How do I @mention people?”Type @ followed by someone’s name to notify them directly.
- While typing your comment, type the
@symbol. - Start typing the person’s name.
- Select the correct person from the dropdown.
- Click Post.
The mentioned person gets a notification. @mentioning someone on a task can also auto-assign them if they don’t already have access.
How do I edit a comment?
Section titled “How do I edit a comment?”- Find your comment in the list.
- Click the Edit button (pencil icon) on your comment.
- Change the text.
- Click Save.
You can only edit your own comments. Organization admins can edit any comment.
How do I delete a comment?
Section titled “How do I delete a comment?”- Find your comment.
- Click the Delete button (trash icon) on your comment.
- Confirm the deletion.
Deleted comments can’t be recovered. Like editing, only the comment author or an organization admin can delete a comment.
Process comments vs. task comments
Section titled “Process comments vs. task comments”- Process comments - general discussion about the whole workflow, visible in the main process view.
- Task comments - questions or updates about a specific task, visible only when you open that task.
Comment history
Section titled “Comment history”All comments are saved with the process as a permanent record. This helps when reviewing past decisions or onboarding new team members.
Do template comments carry over?
Section titled “Do template comments carry over?”No. Comments on a template stay with the template - they don’t appear when you launch a process from it. Template comments are for design discussions; process comments are for the actual running work.
Related articles
Section titled “Related articles”Edit Processes > Add process notes
Tracking And Tasks > Processes
Process Improvement > Using comments and AI for process improvement
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