Provide context to support

What info does Tallyfy support need?

Section titled “What info does Tallyfy support need?”

When you contact support, they’ll usually ask for two things to find and fix your issue fast:

1. The full URL from your browser - If your question is about a specific task, running process, template, or guest task link, copy the entire web address from your browser’s address bar (starting with https://go.tallyfy.com/...) and paste it into your support ticket or email.

2. Your Organization ID - This unique ID helps support find your account. You’ll find it under Settings > Organization in Tallyfy. Copy the ID shown there and include it in your message. See also: Find your Tallyfy IDs.

Including both details lets the support team jump straight to the exact item you’re asking about.

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