If Tallyfy isn’t loading properly or shows outdated content in Firefox, clearing your cache forces the browser to download fresh files from Tallyfy’s servers.
Click the menu button (☰) in the top-right corner of Firefox.
Select Settings.
Click Privacy & Security in the left sidebar.
Scroll to the Cookies and Site Data section and click Clear Data….
Set the When dropdown to Everything.
Check both Cookies and Site Data and Temporary cached files and pages.
Click Clear.
After clearing the cache
Close Firefox completely and reopen it before going back to Tallyfy. This makes sure all old cached data is fully removed.
If clearing cache doesn’t fix the issue
If clearing Firefox’s cache doesn’t solve your Tallyfy problems, contact Tallyfy support ↗ for further help.
Clearing Microsoft Edge’s browser cache removes outdated or corrupted temporary files that cause Tallyfy to display incorrectly or run slowly and you can do this either through Edge’s Privacy settings for a full clear or by targeting only Tallyfy-specific cookies and site data through the address bar’s lock icon.
Clearing Safari’s browser cache on Mac and iOS devices removes corrupted temporary files that can cause loading problems and display issues in Tallyfy by enabling the Develop menu or using Privacy settings on Mac and accessing Safari settings on iOS devices.
Tallyfy’s troubleshooting guide covers fixing common issues like loading errors and authentication loops through cache clearing and hard refreshes along with solutions for rate limit errors and password reset problems and Microsoft login approval requirements and a browser data wipe script for persistent session conflicts.