Banking operations workflow for Tallyfy

Process stop payments correctly every time

Stop payment mistakes create liability and customer complaints. This 3-step workflow ensures identity verification, check status confirmation, and proper fee application for every request in 5-10 minutes.

3 steps
4 fields

Run this workflow in Tallyfy

1
Import this template into Tallyfy and capture customer name, account number, check number, and check amount in the kickoff form before processing begins
2
Configure Tallyfy form fields for identity verification method (in person, phone, digital), check status (outstanding, already paid, pending), and fee amount with 1-hour deadlines per step
3
Track every stop payment in Tallyfy with documented verification, fee application, and expiration date so you have a complete audit trail for compliance
Import this template into Tallyfy

Process steps

1

Verify customer identity and authority

1 hours from previous step
task
Confirm the person requesting the stop is authorized on the account. For joint accounts, either party can place a stop. Verify via security questions, callback, or in-person ID. Never process a stop payment request without proper verification.
Form fields in this step
Identity Verified *
Verification Method *
2

Check if item has already cleared

1 hours from previous step
task
Search the account history to confirm the check hasn't already been paid. If it's already cleared, a stop payment won't help - explain options like disputing the transaction if fraud is suspected. Also check pending items.
Form fields in this step
Check Status *
Customer Notified of Status *
3

Enter stop payment and apply fee

1 hours from previous step
task
Enter the stop payment in the system with all required details: check number, exact amount, payee name if known, and reason. Apply the stop payment fee per your schedule. The stop remains in effect for 6 months typically - longer terms may be available.
Form fields in this step
Stop Payment Entered *
Fee Amount *
Stop Expiration Date *

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