Pricing approval workflow for Tallyfy

Control price exceptions without killing deals

Uncontrolled price overrides destroy margins. This 9-step workflow ensures proper authorization based on discount level, requires margin impact analysis, and logs every exception for analytics and audit purposes.

9 steps
3 automations

Run this workflow in Tallyfy

1
Import this template into Tallyfy and have sales reps submit requests with customer name, product code, current price, new price, and reason for override
2
Configure Tallyfy's conditional routing to send requests to the right approver based on discount percentage using the built-in form fields for employee, group, or competitive market discounts
3
Track every override in Tallyfy with documented learnings, margin analysis, and CRM updates so you can analyze patterns and refine pricing strategy
Import this template into Tallyfy

Process steps

1

Enter price override request details

1 days from previous step
task
Complete all fields with the override details. Include customer information, product code, current price, requested new price, and select the reason for the discount. Provide additional context if selecting competitive market, damaged product, or other reasons.
Form fields in this step
Customer name/link *
Product link/code *
Current price *
New price *
Reason for price override *
If selected reasons 3, 4, or 5 above - please share details.
2

Review and validate price override request

1 days from previous step
task
Review the submitted price override request below. Verify the justification is sound and the discount level is appropriate. Indicate whether further analysis is needed or if this is a satisfactory override.
Form fields in this step
Would you like to note any action?
Please note initial reasons for further analysis
3

Conduct detailed analysis of flagged override

5 days from previous step
task
This override has been flagged for deeper analysis. Review the pricing patterns, compare with similar past overrides, and assess whether this indicates a market trend or one-off situation. Document findings to inform future pricing decisions.
4

Document learnings and share with sales team

5 days from previous step
task
Record key takeaways from this override analysis. Consider market insights, competitive intelligence, or process improvements. Share findings with the sales team to help inform future pricing negotiations and strategy.
Form fields in this step
Learnings
Upload any relevant documents
5

Prepare and submit formal override request

1 day from previous step
task
Compile all required documentation for the price override request. Include customer name, product or service details, standard pricing, proposed pricing, and a clear business justification. Incomplete or weak justifications will be rejected.
6

Calculate and review profit margin impact

4 hours from previous step
task
Analyze how the proposed price override affects profitability. Calculate the revised margin and confirm the deal remains viable. Document volume commitments, strategic value, or other factors that justify accepting lower margins. Finance approval may be required for significant margin reductions.
7

Obtain manager approval based on discount level

8 hours from previous step
task
Route the override request to the appropriate approver based on the discount percentage. Small discounts may only require sales manager approval. Larger discounts need director or VP sign-off. Reference your organization approval matrix and ensure the right authority level reviews this request.
8

Update CRM and billing systems with approved price

24 hours from previous step
task
Apply the approved price override in your CRM, quoting tool, and billing system. Clearly mark the special pricing and set an expiration date if the override is time-limited. Ensure all customer-facing documentation reflects the correct pricing.
9

Log override for audit trail and reporting

2 days from previous step
task
Record this price override in your tracking system for audit and analytics purposes. Include who requested it, the approval chain, and the final outcome. Regular analysis of override patterns helps refine your pricing strategy and identify training opportunities.

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