#design thinking

Discover the components of the design thinking process & how they can be used to fuel innovation, growth & improved user-centric experiences.

Three adoption strategies exist: Big Bang (everyone switches same day for instant change but high risk), Parallel (old and new systems run simultaneously allowing fallback but people resist changing), and Phased (gradual team-by-team rollout that is organized but slower). Strategy choice depends on user count, risk tolerance, training capacity, and system complexity.