Business processes fall into three main categories: core processes that deliver value to customers, support processes that enable operations, and management processes that coordinate and control. Understanding these distinctions helps prioritize improvements and streamline your organization effectively.
Even a simple hot dog vendor manages purchasing, quality standards, hygiene, inventory, and change-making processes that all support the core activity. Without understanding full process architecture, businesses waste inputs, energy, time, and space on unnecessary steps that directly erode profits. Benefits include full overview of activities, simplification opportunities, cost cutting, faster response times, automation identification, easier training, and strategic insights.
As expectations continue to shift, it's important to regularly improve business process management within your organization.
Continuous improvement tools help to enhance business processes by providing small improvements over time or big improvements immediately.