Finance operations form for Tallyfy

Process refunds with proper approvals every time

Refund requests without structure create fraud risk and customer frustration. This Tallyfy form captures transaction details, validates policy eligibility, and routes to the right approver based on amount - giving finance teams control while keeping customers informed.

6 steps
8 fields
1 automations

Use this form in Tallyfy with people, AI, and conditions

Customer Refund Request & Authorization Form Run #2,481 Running now
Status Step Assignee Deadline
Status: Completed

1. Customer fills "Customer Refund Request & Authorization Form" form

Completed · today

CX
Customer
On time
Status: Active

2. AI summarizes and tags submission

Running · 7s elapsed

Claude
AI agent
3m left
Status: Waiting

3. Reviewer approves and assigns

Waiting for approval

RV
Reviewer
4h left
Status: Conditional

4. Auto-trigger next workflow

Auto-runs when approved

Conditional
On approval
Auto

Tallyfy is the accountability layer that lets this form trigger a hybrid people + AI workflow.

Form fields

Customer Refund Request & Authorization Form

Complete this form to initiate a customer refund request. Provide all transaction details and supporting documentation for faster processing.
Select date...
Date the refund is being requested
Enter text...
Name of the employee submitting this refund request
Enter text...
Full name of the customer requesting the refund
Enter text...
Original order or transaction reference number
Select option...
How was the original purchase paid for?
Enter text...
Enter the amount to be refunded in dollars (e.g., 150.00)
Enter description...
Explain why the customer is requesting a refund (defective product, wrong item, changed mind, etc.)
Drag and drop or click to upload
Attach receipt, invoice, photos of defective items, or other supporting documentation

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Why Tallyfy is the AI control layer

Phase 1

Set up

Define the recipe
1
Define process steps
You can't automate without a recipe.
2
Set deadlines and conditions
AI needs structure.
3
Assign each step
Person, AI, or rule. The right doer.
Phase 2

Run

People + AI working together
4
Launch
One click. No glue code.
5
AI handles routine tasks
Fewer mistakes and hallucinations.
6
People approve
Accountability. You can't blame AI.
Phase 3

Track and improve

Audit and learn
7
Track real-time status
AI sessions are a nightmare to track alone.
8
Audit and improve
Gradual shift, never total re-do.

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